Returns & Exchanges

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Returns are only accepted for USA orders. For international orders, all orders are final sale due to shipping costs and duties & fees. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

If the condition is not like new, we cannot honor a refund.

To start a return, please visit this link.


If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You must ship your return within 14 days of the return label being sent to you. If 14 days are exceeded, we cannot honor a refund.

You can always contact us for any return questions at info@wayvewear.com.

Damages and Issues


Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

Due to limited production quantities, we cannot guarantee that exchanges will be available. Returns will be honored, but exchanges will only be possible if the relevant size and color is in stock. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 3 day cooling off period
Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds


We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

As stated previously, if the condition of the garment is not like new or if the return is shipped late, we cannot honor a refund.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@wayvewear.com.

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